ChatSure Customer Case Studies

Check out the latest ChatSure customer case studies

The LUBRICANT COMPANY LIMITED:

A proportion of the Lubricant Company’s customers regularly require frequent, up-to-date information from the customer services team. Traditionally, these update requests were handled via the phone, which meant that the customer services team could only focus on one request at a time, & phone costs were high. The company needed an IM service that was secure and simple to use...
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CORUM PROPERTY:

Using email, the company experienced many delays communicating across its nine sites and with its supply chain. Of particular concern was the difficulty experienced when sending and receiving large graphic files by email. The company needed a solution that would allow employees to quickly and securely transfer large files to/from their suppliers, in order to meet the tight print and advertising deadlines...
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TECHXEL LIMITED:

As a growing, IT support business, Techxel wanted to reduce phone costs and offer customers a new way to get in touch with their engineers. While phone and email support was available, the company wanted to give customers the option of being able to contact an engineer easily in real-time via instant messaging (IM). The company needed an IM service that was web-based and affordable...
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