Enterprise IM with security, protection & control

ChatSure enterprise instant messaging (EIM) gives you the scale and flexibility you want, with the security, compliance, and administration you need. It is a feature rich, web-based IM solution that is fast, reliable, and easy to deploy. It is scalable, affordable and platform neutral. ChatSure is a secure, enterprise grade web messenger service that provides the security & compliance features that are crucial for any business considering IM as a key communication tool today.

Powerful enterprise grade instant messaging features:

• Manage IM users via a secure centralised administration portal where you can add, update, activate, or deactivate users with batch processing. Tap into a Windows Active Directory or a Lightweight Directory Access Protocol (LDAP) back end for grouping and authenticating users.

• Set user permissions and easily control usage for individuals, groups, or the entire organisation. ChatSure allows you to manage policy settings at the individual, group or company level.

• Manage compliance by monitoring, logging, and archiving instant messages in a time-stamped audit-ready format. Automatically archive IM sessions for easy retrieval at any time by an administrator. IM session data is stored on a secure external server, providing a secure, searchable, managed repository of data which can only be accessed by company personnel with the required security clearance.

• Protect your business with important security features including; identity verification, end-to-end encryption, & virus scanning. With ChatSure, users can communicate with their trusted contacts at any time, secure in the knowledge that the information cannot be intercepted by a malicious third party.

• Verify contacts before transferring sensitive information, with secure user authentication. An integral element of the ChatSure solution is the facility to check that the users you are communicating with are who they say they are, in real time. Verification includes external contacts as well as employees, so users can transfer files safely and securely to any contact, at any time.

• Communicate with your supply chain. ChatSure provides granular control of the permitted communications as set by the organisation. ChatSure is a fully scalable solution. It is easily affordable for smaller suppliers to implement the system for their own use.

• Experience secure, external data management. As data held on the NetIDme servers is of a confidential nature, the security of the data and integrity of the systems, both electronic and physical, are of primary importance. All servers and backup data are located in a secure environment, with controlled access and 24/7/365 security in line with current best practice. All NetIDme staff have been checked against police records under the Disclosure Scotland (Enhanced) Scheme.

• Benefit from no computer 'footprint'. A current consideration when evaluating the possible deployment of new software is the footprint it utilises on the client.  With many applications residing on client machines, any new application must not adversely affect the operation of other business critical software essential for core functions. ChatSure IM client is web based, requires no local installation or additional hardware and is accessed simply through a secure URL. All data resides externally in a secure data vault, where individual profiles, domain lists and rules are set up and stored by way of an administrative web portal.

• Enjoy an on-demand web-based application. ChatSure is an on-demand service, making it fast & simple to deploy, requiring no former IM expertise, or installation of any hardware or software. The service resides on secure hosted servers, and is simply accessed through a password protected URL.